- LEGAL
Privacy Policy
Last updated: October 5, 2026
Controllers
This Privacy Policy applies to the ElandFuture website. The following entity may act as controller (together with the brand, “we” or “us”): Jiaxing Eland Digital Technology Co., Ltd.
1. Information we collect
1.1 Information you provide
Via the contact form or email: name, company, email, website, service interests, budget range, timeline, message, and follow-up business details.
1.2 Automatically collected data; cookies & analytics
When you visit the Site, hosting and infrastructure providers may keep server logs (for example IP address, device/browser data, timestamps, and request paths) for security, troubleshooting, and to operate the Site.
We do not currently use Google Analytics or other third-party analytics or advertising pixels. Essential cookies may support language preference, security, and core functions. Free tools may store options and drafts in your browser’s localStorage (for example volumetric-weight unit settings; and export-document drafts such as company, address, bank details, goods, an optional logo, and signature fields). The shipping marks generator keeps carton data and imported files in browser memory only — it does not write them to localStorage or upload them; they are cleared when you leave or refresh the page. This data stays on your device, can be cleared in the tool, and is not uploaded to our servers. If we later add analytics or advertising pixels, we will update this Policy and obtain consent where required.
1.3 What we do not seek
We do not intentionally collect full payment card numbers, national ID numbers, or biometric data, unless separately required for a contract and permitted by law with any required consent.
2. Purposes
To respond to enquiries; evaluate needs; enter into and perform contracts; invoicing and support; secure and operate the Site; and, where consented or otherwise permitted, send business follow-ups (you may opt out of marketing messages).
Our legal bases for processing may include what is necessary to enter into or perform a contract, your consent, and what is necessary to comply with legal obligations or protect legitimate interests, as applicable under laws such as China’s Personal Information Protection Law.
3. Processors, sharing, and transfers
We may use processors such as: Resend (or similar) to deliver contact-form emails; and hosting/infrastructure providers to run the Site.
We share only what is needed and require reasonable protection. We do not sell personal information. We may disclose information with your consent, as needed to perform a contract, as required by law, or to protect vital interests.
If email or hosting is outside your country/region, data may be transferred internationally. We take steps required by applicable law (including China’s PIPL where it applies). Contact hello@elandfuture.com for details.
4. Retention
We keep enquiry and customer records as long as needed for the purposes above and for legal, accounting, or dispute needs, then delete or anonymize. Server logs follow hosting-provider or our configured retention.
5. Security
We use reasonable technical and organizational measures. No method of transmission is fully secure. We will notify and remediate as required by law if a relevant incident occurs.
6. Your rights
Depending on applicable law, you may access, correct, delete, restrict, or object to processing, withdraw consent, or request an explanation. Email hello@elandfuture.com with enough detail to verify your request. You may also lodge a complaint with a competent authority.
7. Children
The Site is for business users, not children under 14. We do not knowingly collect children’s data; if we learn we have, we will delete it promptly.
8. Updates
We may update this Policy on this page. Material changes will be highlighted in a reasonable manner.
9. Contact
Email: hello@elandfuture.com